Online Individual Counselling: Space to Talk, Think and Move Forward 

You may be getting through the day, doing what needs to be done and looking much the same to everyone around you. Yet privately, things feel harder than they used to.

Your mind keeps returning to the same worries. Small decisions take more effort. You feel stretched by work, unsettled by a relationship or unsure what you need next.

You do not have to wait until you can no longer cope to seek support. Counselling gives you space to understand what you are carrying and begin finding a way forward.

I’m Cassandra Chiu, a Registered Counsellor with 15 years’ experience supporting adults through emotional and relationship difficulties. Through online individual counselling, you can work directly with me from a private space, without adding travel to an already demanding day.

Somewhere you do not have to hold everything together

It can be difficult to talk openly when you are used to being capable, dependable or the person others turn to.

Perhaps you worry about burdening people. Perhaps you have spoken to friends, but still feel stuck. Or you simply want somewhere to think aloud without having to explain away your feelings or reassure someone else.

In our sessions, you can bring what is happening as it is. You do not need to know whether it is “serious enough”, have a clear label for it or arrive with a solution.

I will help you make sense of the concerns that keep returning, identify what needs attention and work towards changes that are useful in your everyday life.

Support for what has been weighing on you

People seek individual counselling for many reasons. Sometimes there is a clear event: a relationship ends, work becomes difficult or an unexpected change unsettles familiar routines. Sometimes the pressure builds gradually.

You may recognise yourself in one or more of these experiences:

• Worrying repeatedly, even when you know you have already thought something through.
• Feeling emotionally exhausted while continuing to meet everyone’s expectations.
• Struggling with low mood, motivation or a sense of disconnection.
• Finding it hard to set boundaries without guilt.
• Feeling hurt, confused or uncertain about a relationship.
• Facing a decision or transition that has become difficult to manage alone.

We can begin with whichever concern feels most pressing. You do not have to tell your whole story at once.

Personal counselling, through an online connection

Online counselling is a conversation with a counsellor who takes time to understand you, guides the work and helps you put what you learn into practice.

There is encouraging evidence behind this way of working. A 2024 review brought together 54 randomised trials involving 5,463 adults. It found little or no difference in effectiveness between therapist-guided remote Cognitive Behavioural Therapy and the same treatment delivered in person, across the conditions studied, including anxiety and depressive symptoms. The researchers rated the evidence as moderately certain.

That research gives us a useful foundation. Your experience of counselling also matters: whether you feel understood, whether we are working on the right concerns and whether the sessions help you make changes.

We review those things together.

How I help you move forward

My approach is warm, direct and practical. I give you room to speak, while helping the conversation move towards something useful.

We might look at the thoughts that keep a worry going, the expectations you place on yourself or the way you respond when a relationship leaves you feeling hurt.

Using Cognitive Behavioural Therapy and Solution-Focused Brief Therapy where helpful, we explore patterns, build on what already helps and identify manageable steps forward.

That might mean finding a different response to an anxious thought, preparing for a difficult conversation or setting a boundary you have been putting off. Sometimes it begins with understanding why something has affected you so deeply.

You do not need to make every change at once. We agree on where to begin and build from there.

Read more about my background and approach.

You can come on your own about a relationship

Relationship concerns often take up a great deal of emotional space, even when the rest of life appears to be going well.

You may be unsure where you stand with someone, struggling after a betrayal or wondering why the same difficulties keep appearing in your relationships.

Individual counselling gives us space to focus on your experience, needs and choices. We can work on how you communicate, what your boundaries are and what you want to do next.

You do not have to wait for another person to attend before getting support. Nor does attending alone make you responsible for changing them or repairing the relationship by yourself.

Explore individual counselling with me.

Begin useful work from your first appointment

Your initial appointment gives us up to 90 minutes to understand your concerns and begin working together.

We explore what has been happening, what you have already tried and what you hope will change. As time allows, we also begin working on a specific difficulty—perhaps untangling a worry, helping you express something that has been hard to say or finding a practical way to ease some of the pressure you are experiencing.

There is no need to prepare a polished explanation. You can begin with something as simple as, “I have not been feeling like myself,” or “I keep getting stuck on this.”

In follow-up appointments, we build on that starting point. We discuss what has happened between sessions, review what has helped and adjust our focus where needed.

Make room for yourself without the journey

Online appointments can make counselling easier to fit around work, family responsibilities or time away from Singapore.

Sessions usually take place through Google Meet. FaceTime or WhatsApp video can also be arranged, and you can participate using audio only if you prefer.

Choose somewhere quiet where you can speak without being overheard. A charged device, a reliable connection and headphones can help you settle into the conversation. Where possible, leave yourself a little time afterwards before returning to other demands.

The same professional confidentiality boundaries apply online and in person. I explain these before we begin. For online counselling, you are responsible for arranging a suitable, private space where you can speak freely.

If you feel overwhelmed or emotionally unsettled during a session, we will work together on a plan to help you feel more settled and identify any support you may need afterwards.

If you will be joining from overseas, share your country and time zone when enquiring so I can confirm arrangements before booking.

Clear fees and dedicated time

Your initial appointment is S$400 for up to 90 minutes.

Follow-ups are S$250 per one-hour appointment block, including approximately 50 minutes of counselling and the remaining time for clinical notes and administration. The first hour is charged in full. Any additional time is agreed beforehand and charged in 15-minute increments at S$62.50 per increment.

The same fees apply online and in person, including for overseas clients. No GST is charged. Longer appointments and counselling packages are also available.

View the full fees and appointment options.

You are welcome to begin where you are

You do not need to have reached a breaking point. You may simply be tired of carrying the same worry, feeling alone with a decision or putting your own needs aside.

There is room to talk about it and time to work on it.

If you would like to begin online individual counselling, contact me with a brief outline of what you would like help with and where you will be joining from. You do not need to explain everything in your first message.

Enquire about an online individual appointment with Cassandra.