Online Counselling in Singapore
Experienced guidance for your wellbeing and relationships, wherever life takes you.
When work, family responsibilities or travel make attending in person difficult, online counselling gives you dedicated time to address what matters.
You may be managing significant responsibilities while experiencing anxiety, emotional strain or difficulties in your relationship. You do not need to have everything worked out before seeking help. I will guide the conversation, help you understand the patterns keeping you stuck and work with you towards practical, meaningful changes.
Personal attention, with a clear direction
I’m Cassandra Chiu, a Registered Counsellor with over 15 years’ experience supporting adults and couples. I hold a Master of Social Science in Professional Counselling from Swinburne University of Technology. My further qualifications include Master Solution Focused Practitioner in Coaching and Certified Solution Focused Practitioner in Therapy. I have also completed Gottman Method Couples Therapy Level 1 and Level 2 training. Read more about my background and approach.
My approach is warm, direct and practical. I will listen carefully, help you identify what needs attention and work with you towards clear goals. Our sessions will have a focus, while allowing space for the concerns that matter most to you.
Understanding your life across countries and cultures
Over more than 15 years in practice, I have worked with Singaporeans living overseas and international clients based in the United States, Canada, Australia, Great Britain, Switzerland, France, Italy, Austria, Bermuda, Hong Kong, Indonesia, Thailand and Japan.
For Singaporeans abroad, speaking with a counsellor who understands the Singaporean context can make it easier to discuss family expectations, cultural pressures and the demands of life overseas.
For international clients, I take time to understand your circumstances and cultural background, rather than making assumptions about what your life or relationships should look like.
Different locations, shared time for your relationship
When you and your partner are in different countries, finding time to address relationship difficulties can become another challenge. Online couples counselling allows you to join the same session from separate locations.
I will guide the discussion, help you understand recurring difficulties and support you in developing clearer communication and practical changes between sessions.
If either of you will be attending from overseas, please share your country and time zone when enquiring so I can confirm arrangements before booking.
Counselling that fits around your responsibilities
Online sessions remove the time needed to travel to an appointment, making it easier to maintain regular counselling alongside a demanding schedule.
You will still have dedicated time to pause, speak openly and work through your concerns. Choose a quiet, private space where you can participate without interruptions.
A clear starting point
We will begin by understanding what has brought you to counselling, what you would like to change and what needs attention first. You do not need to prepare a polished explanation.
Together, we will identify useful goals and begin working on the difficulties you are facing. We will review progress as we go and adjust our focus where needed.
The initial appointment is $400 for up to 90 minutes, giving us time to understand your concerns, identify what needs attention first and begin working together.
Joining your online session
Sessions usually take place through Google Meet. FaceTime or WhatsApp video calls can also be arranged if you prefer. You can keep your camera switched off and participate using audio only.
You will need a smartphone, tablet or computer with a reliable internet connection. Choose a quiet, private space where you can speak freely without interruptions. Headphones can help you hear clearly and keep the conversation private.
Looking for executive coaching?
Executive coaching is also available online as a separate service. Please see my services or contact me to discuss your goals.
Your privacy and confidentiality
The same professional confidentiality boundaries apply to online and in-person counselling. I will explain these before we begin. Read more in the counselling confidentiality FAQs.
For individual counselling, your sessions are confidential within the professional and legal limits explained in the consent process.
For couples counselling, the relationship is the focus of our work. If we meet individually as part of that work, I will encourage important matters affecting the relationship to be discussed together. This does not mean every private thought needs to be shared.
Where there is abuse, coercive control or fear, safety takes priority. We will discuss the safest and most appropriate way forward.
Questions about online counselling
Are fees different for overseas clients?
The same fees and appointment lengths apply to local and international clients. All fees are quoted in Singapore dollars.
What do follow-up appointments cost?
Follow-up appointments are $250 per hour booked. This includes approximately 50 minutes of counselling, with the remaining time allocated to session notes and administration.
How can I pay?
Payment can be made by bank transfer or by credit card through PayPal. See the counselling fees and appointment options.
Can we attend as a couple from different locations?
Yes. You can join the same online session from separate locations. Please share each person’s country and time zone when enquiring so I can confirm arrangements before booking.
Can I attend without using video?
Yes. You can keep your camera switched off and participate using audio only.
Make time for what needs attention
You do not have to wait until things become unmanageable. Whether you are seeking support for yourself or your relationship, contact me to arrange an online appointment.
