FAQ

Coaching is a partnership where the coach works with you in a thought-provoking and creative process that inspires you to maximize your personal and professional potential. Coaching offers a broad and rich opportunity to support and aid in your life development. Should you require mental health support, it is advisable to seek counselling first.

We clarify the goal you want to work towards, explore what is getting in the way and agree on practical steps. I ask purposeful questions, offer feedback and help you review what is changing between sessions.

Coaching may suit you if you want to work towards a specific personal or professional goal. Counselling can help when emotional difficulties, recurring patterns or relationship concerns need attention. Having clear goals is useful in either approach.

You do not need to decide which service fits before contacting me. We can discuss what is happening and identify an appropriate starting point.

Counselling and psychotherapy help you understand emotional difficulties, relationship concerns and patterns that keep returning. We agree on what you want to change and work towards practical improvements in your everyday life and relationships.

We will work together to:

• Ensure you understand why you are feeling this way.
• Equip you with tools that you can use to start feeling better.
• Reduce the amount of worrying and introspection you are doing.
• Resolve any practical problems that are causing you stress.
• Work on any relationship difficulties you may be having.
• Help you balance your thinking, so you are not plagued by negative thoughts.
• As you feel better, gradually introduce elements to your life that will protect you from becoming stressed, anxious or depressed again.

Counsellors are trained to listen and guide you through a process to help you resolve your issues and problems. We create a safe environment that helps you explore your problems and issues without judgement. Your counsellor can also provide you with tools to help you change your life.

Your first appointment gives us up to 90 minutes to understand what has brought you here and begin working together. We explore what has been difficult, what you have already tried and what you would like to change.

As time allows, we also begin working on a specific concern: perhaps finding a clearer way to communicate, easing some of the pressure you are carrying, or identifying a practical next step. You do not need to arrive with everything worked out. I will guide the conversation and help us find a useful starting point.

You can seek counselling when a concern keeps returning, your own attempts to address it are not helping or coping is taking more out of you than you would like. You do not need a diagnosis or a crisis. We can begin with what you have noticed and what you want to be different.

Counselling can help you understand what is keeping you stuck, work through difficult conversations and turn insight into practical changes. We agree on priorities and review what is changing in your everyday life and relationships.

Individual counselling

Yes. Individual counselling gives you a private space to speak openly about what is troubling you. I respect your privacy and keep our conversations and counselling records confidential. I do not share this information with your partner, family, employer or others without your consent, unless disclosure is required by law or necessary to protect you or someone else from harm.

I explain these limits at the outset. If disclosure becomes necessary, I will discuss it with you beforehand wherever it is safe and practicable to do so.

Individual sessions within couples counselling

If we meet individually as part of couples counselling, that session remains part of our couples work. You do not need to share every private thought or feeling with your partner. However, I will not agree to hold significant secrets that affect your relationship or our counselling. I will help you prepare to address important information together, taking safety into account.

Where there is abuse, coercive control or fear of a partner, safety takes priority and joint disclosure may be inappropriate or unsafe. If significant information cannot be addressed in our joint work, we will review whether couples counselling can appropriately continue. I explain and agree these arrangements with both partners before individual sessions begin.

I am not a provider for insurance companies, nor do I process insurance claims.

However, I am happy to provide a receipt.

Friends and family can offer valuable support. Counselling gives you dedicated time with someone who can guide the conversation, offer a different perspective and help you work through the points where you keep getting stuck.

A counsellor or coach can help you see your situation more clearly, develop useful skills and work through difficult decisions. I guide the conversation, offer feedback and help you put what we discuss into practice.

Your privacy is respected in counselling and coaching. The confidentiality arrangements and their safety and legal limits are explained before we begin.

Medication and counselling can both be helpful, and sometimes they are used together. A GP or psychiatrist can assess whether medication is appropriate and discuss its benefits and possible side effects with you. I do not prescribe medication. In counselling, we work on the thoughts, experiences, relationships and everyday pressures affecting you, with practical goals and progress reviewed together.

Some of the work happens between appointments. We may agree on a conversation to practise, a pattern to notice or a manageable change to try. It should fit your concerns and circumstances, rather than become another task you feel you are failing at.

We discuss what helped, what was difficult and what needs adjusting when you return. That gives us useful material to work with and helps the sessions connect with your everyday life.

I accept cash, bank transfers, paynow, paylah!, and all major credit cards accepted through PayPal. Note that payment is required for appointments made online, at the point of booking.

For couples, the Gottman Method is my main framework, supported by Solution Focused Brief Therapy (SFBT) and Cognitive Behavioural Therapy (CBT). For individual counselling, I draw on SFBT and CBT according to your concerns and goals. I am a Master Solution-Focused Practitioner and a Certified Solution Focused Practitioner in Therapy, and have completed Gottman Method Couples Therapy Level 1 and Level 2 training. We agree a clear direction and review progress together. View my qualifications and training.

I understand that plans change, or unpredictable events may arise. I will be happy to reschedule your appointment. However, if you do not show up for your scheduled appointment and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session. I will not be able to use your missed hour for anything else.

If you are concerned about your relationship, and you would both like to work with me, I would initially work with both of you together. After this work, if one of you requires individual support, we will discuss during the couple session the best way to move forward that would support a trusting relationship.

Yes, I revise the package rates from time to time. Let us know at the point of booking that you would like a package rate.

Not at all! People who ask for help know when they need it and have the courage to ask for it. Even the best sports car needs a little tuning up every now and then to have the best performance! In our work together, I’ll help you explore and identify your strengths and how to implement them to reduce the influence of your struggles.

I am so glad you are dedicated to getting the most out of your sessions. Besides being fully present, from time to time, I may assign homework to aid in your learning or self-discovery. Your active participation and dedication will be crucial to your success.

No problem. I also offer consultations through phone /video conferencing. The cost is the same as an in-person consultation.

We offer sessions as early as 9AM, and the last appointment starts at 8PM on weekdays, and 5PM on weekends.

Typically, I will be able to offer you an appointment within the week. Check out available slots on my Book An Appointment page.

The initial counselling appointment costs $400 and is scheduled for up to 90 minutes. Follow-up appointments cost $250 per one-hour block. Longer follow-ups may be booked subject to availability. The first hour is charged in full. Any additional time is agreed beforehand and charged in 15-minute increments at S$62.50 per increment.

To cope with raising overheads, we reserve the right to revise our rates from time to time.

The number of sessions depends on what you want help with, how long the difficulties have been present and what changes you are working towards. We agree priorities together and review progress along the way.

You may begin noticing useful changes early, while longstanding or more complex concerns may need more time. We discuss what is helping, what still needs attention and whether to continue, space out appointments or bring our work to a close.

The initial counselling appointment is scheduled for up to 90 minutes. This gives us time to understand your concerns and begin working on them. A standard follow-up is scheduled as a one-hour appointment block, with approximately 50 minutes of counselling and the remaining time for clinical notes and administration.

Generally you must show up, be present, open and honest to yourself. However, each person is unique, so I tailor the counselling or coaching according to what you need.

I work best with adults. In a family situation, I may refer your child to other professionals when needed.

I am not a Medical Doctor and will not be able to prescribe any types of medication. However, should you need pharmaceutical help, I will refer you to a psychiatrist.

Each organization is different. It is best to check with your school or HR department. We will provide a PDF receipt with a timestamp, and your full name when requested.

I am a registered private entity and not funded by any social agency. I’m a professional in my field of expertise and independently operate on my professional skills and experience, plus I’ve got business overheads to maintain.

For those who wish to seek my services but have financial difficulties, I’m willing to consider on a case by case basis. I encourage you to drop me an email with your request and circumstances.